DELIVERY & SHIPPING POLICY
- All deliveries are only within Malaysia. Street names and postcode must be correct and accurate.
- NO P.O. Box or International addresses.
- If the packaging seal is opened or damaged, DO NOT accept the parcel.
- If you are not at home to receive your purchased order, Please contact the carrier service (courier service) within a stipulated timeframe for next deliveries or pick up..
- If the order is not collected within the stipulated time, the order may be disposed and there shall not be any refund for the amount purchased for that order.
- We only use standard packaging materials for all orders.
- We deliver each order to one delivery address within Malaysia.
- Shipping/delivery charges will be quoted on participate logistic company.
- STRICTLY NO REFUND for shipping & handling charges.
- All orders are dispatched and delivered by the designated carrier from Monday to Saturday, excluding weekends and public holidays.
DELIVERY LEAD TIME
- Confirmed orders will be processed and delivered within 3 business days.
- Delivery lead time for Orders to arrive (after processing and packing) is as follows :-
- Peninsular Malaysia : 2 - 8 business working days.*
- Sabah & Sarawak : 4 - 10 business working days.*
*subject to courier service’s changes.